idsPrivacy Policy

This page describes what we collect when you use ids and how we keep that data protected. We at ids take your privacy seriously. When you create an account, deposit funds, or engage with our sportsbook, live-dealer tables, slots, or esports markets, we collect certain information to operate our platform securely and comply with applicable law.

Our privacy commitments apply to all users accessing ids from supported jurisdictions. We process your data only for legitimate purposes — account verification, payment processing, fraud prevention, and service improvement. This policy explains your rights and our obligations under data protection principles.

What we collect on ids

We collect personal data in several categories. When you register an account on ids, we ask for your name, email address, phone number, and date of birth. During account verification, we may request identity documents — a national ID card, passport, or driver's license — to confirm your identity and comply with anti-money-laundering regulations.

We also collect transaction data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, timestamp, and payment method. Our payment processors may retain additional details for settlement and dispute resolution. We log your activity on ids — which games you access, which football matches or live-dealer tables you view, and your betting history — to personalise your experience and detect unusual patterns.

We collect device and network information automatically. Your IP address, browser type, operating system, and device identifier help us secure your account and prevent fraud. If you access ids during major events — Liga 1 matches, Piala AFF tournaments, or Idul Fitri holiday periods — we may analyse traffic patterns to optimise platform performance.

Data retention: We retain your account data for as long as your account is active. Transaction records are kept for seven years to satisfy regulatory requirements. After account closure, we anonymise or delete personal data within 90 days, unless law requires longer retention.

How we use your data

We use your information to operate ids and deliver our services. Your email and phone number enable account access, password recovery, and service notifications. Your identity documents verify your age and jurisdiction eligibility — we do not offer our services in jurisdictions where online wagering is prohibited. Your transaction history allows us to process deposits and withdrawals, calculate bonuses and cashback, and track your tier progression in our loyalty programme.

We analyse your behaviour on ids to improve the platform. We study which football leagues, live-dealer games, or esports markets attract the most engagement, and we use this insight to refine our game selection and odds offerings. We also use your data for fraud detection — unusual login locations, rapid withdrawal requests, or suspicious betting patterns trigger our security team to investigate.

We may contact you with service updates, promotional offers, or account alerts. You can opt out of marketing emails at any time. We do not sell your personal data to third parties. We share data only with our payment processors, identity-verification vendors, and legal authorities when required by law.

Your rights and our obligations

You have the right to access, correct, or delete your personal data. If you believe we hold inaccurate information, contact our support team and we will investigate. You may request a copy of all data we hold about you in a portable format. You also have the right to object to certain processing — for example, if you do not wish to receive marketing communications, you can withdraw consent at any time.

Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of location. We use encryption for sensitive data in transit and at rest. We limit employee access to personal information and conduct regular security audits. If a data breach occurs, we will notify affected users within 72 hours and cooperate with relevant authorities.

Cookies and tracking technologies help us remember your preferences on ids and measure site performance. You can disable cookies in your browser settings, though some features may not function properly. We do not use cookies to track you across unrelated websites.

Contact us about privacy

If you have questions about how we handle your data on ids, or if you wish to exercise your rights, email our privacy team or visit our support centre. We aim to respond to all requests within 14 days.

Policy updates and jurisdiction notice

We may update this privacy policy to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on ids. Your continued use of the platform after an update constitutes acceptance of the revised policy.

Our services are available only where local law permits. Users are responsible for verifying that access and use of ids comply with their own jurisdiction's law. We do not knowingly collect data from users in jurisdictions where online wagering is prohibited. If you believe you should not have access to ids, please contact us immediately.

This privacy policy is effective as of the date posted on ids. We remain committed to protecting your data and operating transparently. Thank you for trusting us with your information.

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